Privacy Policy

1. Overview

CrotchPillow, Inc. ("CrotchPillow," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crotchpillow.com (the "Site") or use our services, including any related mobile applications (collectively, the "Services").

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

By using our Services, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter or waitlist
• Purchase products
• Complete forms or surveys
• Contact our customer service
• Participate in promotions or contests

The personal information we may collect includes:

• Name
• Email address
• Mailing/shipping address
• Phone number
• Payment information
• Order history

Automatically Collected Information

When you access the Site, we may automatically collect certain information about your device and usage of the Services, including:

• Device type and operating system
• Browser type
• IP address
• Referring website
• Pages you view
• Time spent on pages
• Links you click
• General geographic location

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Send you order confirmations and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications about products, services, and promotions (with your consent where required by law)
• Administer contests, promotions, and surveys
• Improve our website, products, and services
• Analyze usage patterns and trends
• Protect against fraudulent or unauthorized transactions
• Comply with legal obligations

We process your personal information based on one or more of the following legal bases:

• To perform a contract with you
• With your consent
• For our legitimate business interests
• To comply with legal obligations

4. Information Sharing

We may share your information with third parties in the following situations:

Service Providers

We may share your personal information with service providers that help us operate, provide, improve, and market our Services, such as:

• Payment processors
• Shipping and fulfillment providers
• Customer service providers
• Email and marketing service providers
• Analytics providers
• Technology service providers

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information where we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our customers and users.

With Your Consent

We may share your personal information with third parties when you have consented to such sharing.

5. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Necessary for the basic functions of the website
• Functional Cookies: Enable specific functionality and remember your preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track your browsing habits to deliver targeted advertising

We use the following analytics and marketing services:

• Google Analytics
• Google Ads
• Facebook Pixel
• Intercom

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

For Residents of the European Economic Area (EEA), United Kingdom, and California

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Restrict or object to processing of your personal information
• Request transfer of your personal information
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

For California Residents

California residents have the right under the California Consumer Privacy Act (CCPA) to:

• Know what personal information is collected, used, shared, or sold
• Delete personal information held by businesses
• Opt-out of the sale of personal information
• Non-discrimination for exercising their CCPA rights

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

8. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your submission of such information represents your agreement to that transfer.

For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place appropriate safeguards, such as standard contractual clauses, to protect your personal information.

9. Children's Privacy

The Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

We will respond to your request within a reasonable timeframe.